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For GPs - why carers need support

There are over 33,000 carers looking after a friend, family member, partner or neighbour who needs their help due to illness, disability or old age in the London Borough of Croydon. 

The 2016 GP Patient Survey showed that carers are more likely to report long-term health problems, pain, issues with self care, mobility issues and mental health conditions such as depression and anxiety. Given these increased health risks, it's vital that carers receive the right support to help them take care of their health.

Refer a carer for support

GPs can refer carers to our service for information, advice and support using our short referral form. Completed forms can be sent to

You can also download a copy of our leaflet or order paper copies by emailing

Not Just a Patient report

As part of the Carers Week campaign to build carer friendly communities, the Carers Information Service surveyed over 200 adult carers registered with a GP in the London Borough of Croydon about their experience of local GP services. Our research found:

  • 61% of carers say their GP knows about their caring role. 
  • 82% of carers have not been informed of carer support available in the community.
  • 59% of carers have not been informed of the NHS Health Check by their GP.
  • Over a third (35%) of carers have not been informed of the annual flu jab by their GP.
  • Almost half (49%) of carers want their GP to tell them about local carer support.

Get the report summary and full report.

How we can help your surgery support carers

We can support practices by:

  • Sending you a GP carer pack including posters, leaflets, GP carer checklist, our quarterly newsletter Carers News and an information pack for carers to display in your practice.
  • Offering a GP carer referral system.
  • Providing our carer checklist for GPs with guidance on carer support.
  • Sharing good practice from other local surgeries.
  • Offering a short ‘carer awareness’ talk for your staff meeting, patient participation group or carers' group.

To find out how we can help and to request a GP carer pack, email or call 020 8649 9339, option 1. 

For carers - what to expect from your GP

Our Carers GP Checklist can help carers know what to expect from their GP. Show it to your GP to help them support your health needs.

Recommend a GP practice

Is your GP surgery carer-friendly? If so, you may like to recommend them as carer-friendly on the Carers Week website. Your recommendations will help other carers find services that meet their needs.

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Carers Support Centre

Open weekdays 10am - 4pm, feel free to drop in for advice or support with any issues related to caring.
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