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For GPs - why carers need support

There are over 33,000 carers looking after a friend, family member, partner or neighbour who needs their help due to illness, disability or old age in the London Borough of Croydon. 

Due to the strains of caring, carers are at higher risk of long-term health conditions, including stress, mental health problems, back pain and strokes (Royal College of GPs, 2013), due to the strain of caring. It is therefore vitally important that carers receive the right support to help them take care of their health and wellbeing

How we help carers

The Carers' Information Service provides information, advice and support to unpaid carers in Croydon looking after someone who needs their help due to illness, disability or old age. We run the Carers Support Centre in Croydon town centre, the one stop shop for carers in Croydon.

GPs can refer carers to our service using our short referral form. Completed forms can be sent to

You can also download a copy of our leaflet or order paper copies by emailing

How we can help your surgery support carers

We can support GP practices by:

  • Sending you a GP carer pack with our publications including posters, leaflets, our quarterly newsletter Carers News and an information pack for carers to display in your practice
  • Offering a GP carer referral system
  • Providing guidance and resources to help with carer support
  • Offering a short ‘carer awareness’ talk for your staff meeting, patient participation group or GP network meeting

Download our checklist for GPs and Practice Managers to help you take care of carers at your surgery, based on RCGP guidance.

To find out how we can help and to request a GP carer pack, email or call 020 8649 9339, option 1

For carers - what to expect from your GP

Our Carers GP Checklist can help carers know what to expect from their GP. Show it to your GP to help them support your health needs.

Recommend a GP practice

Is your GP surgery carer-friendly? If so, you may like to recommend them as carer-friendly on the Carers Week website. Your recommendations will help other carers find services that meet their needs.

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Carers Support Centre

Open weekdays 10am - 4pm, feel free to drop in for advice or support with any issues related to caring.
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