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How we can help your client

The Carers’ Information Service provides information, advice and support to carers looking after someone due to illness, disability or old age in Croydon. Carers are welcome to contact us directly on 020 8649 9339, option 1, or you can refer carers directly to us with their consent. 

Make a referral

To make a referral to the Carers’ Information Service, please fill in our referral form (opens as PDF).

Information for GPs

We have a separate referral form for GPs. Please send completed GP referral forms to enquiries@carersinfo.org.uk

We offer a range of information and support to GPs in the borough: learn more

Carer's Assessments

In Croydon, Carer’s Assessments are commissioned (contracted out) by the council to a number of voluntary organisations. To ask for a Carer’s Assessment if you care for someone in Croydon, contact Help for Carers on 020 8663 5664 or email carerssupport@helpforcarers.org.uk. Parents or carers of a disabled child or young person can request a Carer's Assessment under the Children and Families Act 2014 from the 0-25 SEND Team on 020 8726 6400. The needs of parent carers should also be taken into consideration as part of any assessment of their child. For an assessment of a carer aged under 18, please contact Young Carers Project on 020 8649 9339, option 2 or email info@offtherecordcroydon.org.  

Resources for professionals

There are about 6.5 million carers in the UK today, with an estimated over 33,000 living in Croydon. Many people who have a caring role do not recognise that they are carers and as such never realise what support is available to them. To reach out to more carers using your service, we produce a series of A4 posters for health and social care professionals about the Carers' Information Service and what we are able to offer carers: download the series (opens as single PDF). Alternatively, you can ask for paper copies by contacting us.

We also produce a series of factsheets for carers and professionals about information, advice and support for carers available in Croydon.

Join our mailing list

Join our email mailing list for the latest information on local support, news and events for carers in the borough. With your client's consent, you can also sign up your client for updates.  

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Carers Support Centre

Open weekdays 10am - 4pm, feel free to drop in for advice or support with any issues related to caring.
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